Shipping policy
Shipping Policy - Cynsity
At Cynsity, every piece is created with intention, artistry, and care. As each item is made-to-order specifically for you, please allow time for both production and shipping.
Production Time:
All items are individually crafted and printed once your order is placed. Production typically takes 2-5 business days, depending on the item type and order volume. This process ensures that you receive a freshly made, quality-assured product every time.
Shipping Time:
Once production is complete, orders are carefully packaged and shipped via our trusted carriers. Standard shipping delivery estimates are:
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Domestic orders (UK, Europe, US): 3–7 business days after production.
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International orders: 7–14 business days after production.
Please note: delivery times may vary slightly due to customs processing, seasonal demands, or carrier delays outside of our control.
Order Tracking:
You will receive tracking information via email once your order has been dispatched.
Shipping Costs:
Shipping rates are calculated at checkout based on your destination and selected shipping method.
Customs, Duties & Taxes:
International customers are responsible for any applicable customs fees, duties, or taxes upon delivery.
At Cynsity, your patience supports the artistry. Every piece is created uniquely for you - and we appreciate you allowing us the time to deliver exceptional craftsmanship and care.